A message, attachment, or Google Mail conversation is
cut short or doesn't appear
Try the following actions:
• Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections.
• If "More available" appears at the end of the message or attachment, press the
key > More or More All.
• If part of a Google Mail conversation doesn't appear, press the
key > More of Conversation.
• If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the
Receive only the first section of long email messages,