BlackBerry 9720 - I can’t use my smartphone as a mobile hotspot

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I can't use my smartphone as a mobile hotspot

Try the following actions:

• Verify that your mobile network connection and your Wi-Fi connection are both turned on.
• Verify that your BlackBerry smartphone is connected to the mobile network by checking that the

indicator appears

in the connections area at the top of the home screen.

• Verify that your wireless service plan is set up to use Mobile Hotspot mode. For more information, contact your wireless

service provider.

• If you are roaming, on the Mobile Network Options screen, verify that the Data Services field and the While Roaming

field are set to On.

Related information

Connect to the mobile network manually while using Mobile Hotspot mode,

313

Turn on or turn off Mobile Hotspot mode,

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